Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?
This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?
  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Palace Resorts Wedding Registry?
Using the Palace Resorts Wedding Registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using a honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, a wedding registry allows you to know ahead of time what you will have available to use towards extras and upgrades on your honeymoon or destination wedding at Palace Resorts. You can register to get the word out early.
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When will I receive my gifts from my Palace Resorts Wedding Registry?
All gift monies for the items on your honeymoon registry will be transferred to your room account on property for use with any items that may be billed to your room. Your booking confirmation number is required before any transfers are made. All resort credits must be used on property during your stay, are non-refundable and non-transferable. All items purchased up to 5 days prior to your honeymoon date will be transferred to your room account. Any gifts received after the last payout date will be transferred to you by check, PayPal or ACH bank transfer according to your payment preference.

All gift monies for the "All Inclusive Trip Contribution" item will be transferred to you by check or ACH bank transfer upon your request, according to your payment preference.
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How much does it cost to use the wedding registry and wedding website?
We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit cardtransactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?
Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Palace Resorts Wedding Registry and wedding website?
We provide downloadable announcements for you, at no charge, to let your friends and family know about your honeymoon registry and wedding website. (Find under the link "Inform Your Guests") Your wedding party and family are great ways to help your guests learn about your registry. We can send out an email announcing your registry to your selected email list. Your Matron of Honor can include an announcement in the Wedding Shower invitations. Make sure your family knows how special this is to you; ask them if they would suggest the Palace Resorts Wedding Registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.



The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and lets them feel like they are a part of your special day.
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What is a Wedding Website?
Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere wedding registry for Palace Resorts. Our toll free phone number is found on every page of the registry site.
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Do you book the activities on my Palace Resorts Wedding Registry for me?
You have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. We always suggest asking your travel professional to help you with reservations for your honeymoon vacation or destination wedding. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" or "Important Details on Your Registry Account" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
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How will I know how much to ask for?
When you set up your Palace Resorts Wedding Registry, we give you a suggested gift amount for each tour or activity per person in that area or per couple (see notes to couple if applicable). However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.

For registries with items that are being booked for you or sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
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How am I notified of a purchase from my Palace Resorts Wedding Registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at anytime and go to "Your Registry" and select "Gifts Received/Read Guest Cards" to view your gift details, givers and the gift announcements. Guests can also post their gift announcement on your honeymoon registry under the "Well Wishes" section if they choose.
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When will my Palace Resorts Wedding Registry be active? When will it close?
Guests can view and give you a gift starting the first day you set up your wedding registry. Your gift registry will remain active until you would like to delete it. To delete your wedding registry, just log in and go to "Your Account" and select "Delete Your Registry".
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Can I use the Palace Resorts Wedding Registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?
Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can I set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site? Are you a secure company?
Honeymoon Wishes provides all support and software for the Palace Resorts Wedding Registry and has served over 120,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and proudly bank only with Merrill Lynch. We are happy to speak with you if you have any questions.
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How do I make changes?
To make changes or learn how to manage your registry click here: How Does It Work
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